Privacy Policy
KITE Care & Community Services is committed to protecting your personal information and ensuring your data is safe, secure, and handled responsibly in accordance with GDPR and UK data protection laws.
Last updated: July 13, 2026
Information We Collect
KITE Care & Community Services collects personal information to provide you with high-quality community support services. We collect information directly from you when you register for our services, contact us, or interact with our website.
Personal Information
- Full name, date of birth, and contact details
- Address and location information
- Health and care needs assessment data
- Educational and support history
- Emergency contact information
- Payment and funding details
Usage Data
We collect information about how you interact with our website and services, including IP addresses, browser types, pages visited, and time spent on our site. This helps us improve our services and user experience.
How We Use Your Information
Your personal information is used to provide, improve, and personalise our community support services. We are committed to using your data responsibly and only for legitimate purposes.
Primary Uses
- To assess eligibility and deliver appropriate support services
- To communicate with you about your support plan and progress
- To coordinate with healthcare professionals, schools, and local authorities
- To maintain accurate records and ensure continuity of care
- To comply with legal and regulatory requirements
- To improve our services through analysis and feedback
Information Sharing and Disclosure
KITE Care respects your privacy and only shares personal information with consent or when legally required. We work collaboratively with families, professionals, and organisations to provide coordinated support.
- Information is shared with your consent for service delivery
- We share data with healthcare professionals and schools when necessary for your care
- Local authorities may receive information for funding and commissioning purposes
- We never sell or rent your personal information to third parties
We Never Sell Your Data
Your trust is important to us. We never sell, rent, or share your personal information for marketing purposes without your explicit consent. Your privacy is protected at all times.
Data Security
KITE Care implements robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We use industry-standard encryption and secure storage systems.
Encryption & Security
All data is encrypted during transmission and storage using industry-standard protocols. Access is restricted to authorised personnel only.
Secure Storage & Access
Data is stored on secure servers with multiple layers of protection. Regular security audits and staff training ensure continuous compliance.
Your Rights
Under GDPR and UK data protection laws, you have specific rights regarding your personal information. KITE Care is committed to upholding these rights and responding to requests promptly.
Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this within 30 days of your request.
Right to Rectification
You can request correction of any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You have the right to request deletion of your personal information where there is no compelling reason for its continued processing.
Right to Restrict Processing
You can request that we restrict the processing of your personal information in certain circumstances.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience, analyse site traffic, and improve our services. We use essential, functional, and analytics cookies to understand how visitors interact with our site.
Changes to This Privacy Policy
KITE Care may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. We will notify you of any significant changes through our website or direct communication.
We encourage you to review this page periodically to stay informed about how we protect your personal information. The date of the latest revision is indicated at the top of this page.
Contact Us
If you have any questions about this Privacy Policy, our data protection practices, or wish to exercise your rights, please contact our Data Protection Officer using the details below.